OncoTrust

Patient Pathway UK Referral for Urgent Investigations in Memorial Antalya Hospital Turkey

There is currently a significant number of UK patients waiting for urgent medical investigations to exclude cancer. Recent data confirms that for most solid tumour types (breast, lung, colorectal, upper GI) urgent referral targets are being routinely unmet.

Patients without medical insurance face a difficult and anxious wait and are at risk of a delayed diagnosis of cancer influencing their chances of early diagnosis and cure.

OncoTrust was founded with the aim of providing UK patients without private medical insurance the choice to undertake affordable and rapid diagnostic tests with reliable and multidisciplinary reporting and treatment planning.

Once the tests are completed, patients be referred via to the NHS 2-week urgent suspected cancer referral pathway with all the relevant investigations already complete. This will allow them to initiate cancer treatment faster with a better chance of a successful long-term outcome.

So how does it work?

• Patients should see their GP first or use our Private GP service and complete an online questionnaire. This will confirm that their symptoms fit referral criteria and determine what tests might be needed.
• The 7-Day Pathway is not suitable for patients who are vulnerable, at risk, or need a level of physical, emotional, or other support (for example language barriers or cultural support or advocacy).
• Only patients able to travel independently and who fulfil referral criteria will be accepted on the OncoTrust pathway.
• Patients who require hospital inpatient will not be accepted on the OncoTrust trust pathway and will be appropriately signposted to NHS cancer pathways and resources.
• All patients who undertake tests have a multidisciplinary review and treatment plan. Patients with symptoms may have normal tests so careful assessment is needed, however patients will be in the beautiful city of Antalya, so a holiday experience is guaranteed.
• All reports are provided in English and are reviewed by our UK team to ensure consistency of reporting and accuracy of description so that they can be reliably interpreted and reviewed
• All patients are informed of the costs and charges and risks associated with travel to undertake medical investigations. Patients travel at their own risk and are informed of the possibility of negative investigations despite fulfilling urgent referral criteria.
• Patients will have the choice to undertake cancer care in Turkey if they choose but this is not part of the OncoTrust core services.

Patient Pathway

Step 1:

Patient enquires about our services via website online form, chatbot, phone, or email inquiry

Step 2:

• Patient completes an online questionnaire and if they haven’t seen a GP for their symptoms, books an online 15-minute Private GP video appointment to review their symptoms.
• GP review symptoms against urgent 2-week rule cancer referral guidelines and discussed what tests might be needed.
• Some patients will be advised to forward this assessment to their GP to start the NHS 2-week rule process while they are in Turkey

Step 3:

• Patient contacted by the patient coordinator on the ground in the UK and then in Turkey. They will provide advice around flights accommodation options and additional services such as Travel Tours, Spa Services, and sightseeing services, which and stay more valued and contribute to a better overall experience
• Patient is provided with a quote for the initial package of tests in Turkey. Patients receive terms and conditions and GDPR privacy notice and consents to undertake specific diagnostic investigations in Turkey. Charges related to these investigations are provided in advance in accordance with CMA (competition and markets authority) compliance.

Step 4:

• On receipt of accepted quote, the patient will pay for the tests agreed and books flights and routine travel insurance. Patients will be travelling at their own risk.

Step 5:

• On arrival in Turkey the patient is met at the airport and an itinerary produced for their stay. The 7-Day Pathway begins, although some patients may only stay a few days depending on the tests performed, and if initial tests are normal.

All Patients Receive

• Multidisciplinary report with diagnosis and treatment plan
• USB disk of images and tissue blocks and slides if a biopsy has been performed

Step 6:

• On return to the United Kingdom the patient is asked to book an urgent GP appointment to allow urgent two-week rule referral (if not already undertaken) using the report and completed referral proforma.

Step 7:

• Patient seen in NHS with diagnosis and test completed ready to initiate treatment

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